International shipping is available for customers outside the UK and will be calculated at the checkout.
The shipping amount is calculated by the weight of your order and the address you entered for delivery.
A customs form will be completed for each order that is despatched from Jo Butcher which will show the value of the goods.
Note for overseas customers: All commercial orders will be subject to VAT (sales tax) and duty when they arrive in the receiving country. As the customer, you will be required to pay these plus a possible customs handling fee before your goods will be delivered.
The exact amount and whether or not you will need to pay depends on the regulations in your own country. Please check this before placing your order.
If you do not pay the customs charges, the consignment may either be returned to the seller, Jo Butcher Embroidery, or even destroyed. If your order is returned to us, although we can refund you for the order* if we incur a fee for the failed delivery this will be charged to the customer.
*Commissions or customised products cannot be refunded.